Seller Agreement

Last Updated: January 27, 2025

This Seller Agreement ("Agreement") governs the relationship between SpotsGuru ("Platform") and content creators ("Sellers") who list and sell digital products on our platform.

1. Seller Accounts & Eligibility

  • Sellers must provide accurate account information and keep their details updated.
  • Sellers are solely responsible for the content they upload.
  • We reserve the right to suspend or terminate accounts violating this Agreement.

2. Commission & Subscription Plans

Sellers can choose between:

Starter Plan

  • $0/month
  • 20% platform fee on each sale

Professional Plan

  • $29/month
  • 5% platform fee on each sale

3. Payments & Payouts

  • Payments are processed via Stripe Connect. SpotsGuru does not collect payments.
  • Sellers receive payouts according to Stripe's payout schedule.
  • Any payment disputes or chargebacks are the Seller's responsibility.

4. Seller Responsibilities

  • Customer Support: Sellers must provide reasonable support if buyers encounter issues.
  • Refunds: Since all products are digital, refunds are not allowed, except for product defects.
  • Product Updates: Sellers can update or delete products at any time.

Marketing Compliance:

  • Sellers can collect buyer emails only if the buyer opts in.
  • Sellers must comply with Swiss FADP and GDPR when handling customer data.

5. Content Guidelines & Restrictions

Sellers may not upload content that:

  • Contains misleading, fraudulent, or harmful information.
  • Violates copyright, trademarks, or intellectual property laws.
  • Promotes illegal, hateful, or offensive material.

6. Dispute Resolution

  • Sellers must attempt to resolve buyer complaints before escalating to SpotsGuru.
  • If a Seller is unresponsive, SpotsGuru may mediate, but the final responsibility lies with the Seller.
  • SpotsGuru reserves the right to remove listings or sellers that cause repeated disputes.

7. Account Termination

  • Minor violations → SpotsGuru will mediate and warn the Seller.
  • Serious violations (fraud, repeated complaints, legal issues) → Immediate termination.
  • Sellers may close their account at any time by contacting hello@spotsguru.com or via their user dashboard.

8. Legal Jurisdiction & Liability

  • This Agreement is governed by Swiss law.
  • Any disputes will be resolved in the courts of St. Gallen, Switzerland.
  • SpotsGuru is not liable for Seller content, transactions, or legal issues arising from Seller activity.

9. Changes to This Agreement

We may update this Agreement at any time. Changes will be posted on the website and take effect immediately.